Level 1: Cadet

Delete movie from tv box office

We purchased a movie in HD which we cannot play on our devices. Telstra have kindly refunded our purchase price but we cannot download the SD version until it is deleted. Can this be done?

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Support Team
Support Team

Re: Delete movie from tv box office

Hi Sarahef, The best thing to do is contact our BigPond Movies Team directly via either BigPond Movies on 1800 502 502 or via email: help@bigpondmovies.com  this team should be able to advise you of the best way to either delete the HD version or download the SD version for your viewing. 

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