FOXTEL now on Telstra tv

[KS10]

Just installed new Telstra tv hub and can’t open Foxtek despite having correct username and password. Message reads only available to FOXTEL customers. Actually have the app open on my phone....definitely already a member, have been for year’s. Re-set password, Where to now?

[DrQ]

Do you have a Foxtel Now subscription or are you trying to use a Foxtel login for the Foxtel App for the service previously called Go for customers with an iQ box.

[KS10]

Thank you. I didn’t realize they are 2 different things. Too many apps to think about these days. I’ll start a new account with FOXTEL Now I suppose that will fix my problem. Thanks DrQ

[DrQ]

It really doesn't help that Foxtel keep changing the names of their services though. It just confuses things more.