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Level 1: Cadet

FOXTEL now on Telstra tv

Just installed new Telstra tv hub and can’t open Foxtek despite having correct username and password. Message reads only available to FOXTEL customers. Actually have the app open on my phone....definitely already a member, have been for year’s. Re-set password, Where to now?

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3 REPLIES 3
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Level 24: Supreme Being
Level 24: Supreme Being

Re: FOXTEL now on Telstra tv

Do you have a Foxtel Now subscription or are you trying to use a Foxtel login for the Foxtel App for the service previously called Go for customers with an iQ box.
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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Level 1: Cadet

Re: FOXTEL now on Telstra tv

Thank you. I didn’t realize they are 2 different things. Too many apps to think about these days. I’ll start a new account with FOXTEL Now I suppose that will fix my problem. Thanks DrQ
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Level 24: Supreme Being
Level 24: Supreme Being

Re: FOXTEL now on Telstra tv

It really doesn't help that Foxtel keep changing the names of their services though. It just confuses things more. Smiley Happy

Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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