Wrentyn
Level 1: Cadet

Foxtel Play won't load on Telstra ADSL

Foxtel Play loading screen spins and spins and never actaully loads when connected using Telstra ADSL using supplied Gateway. However, if I connect my Telstra TV to a personal hotspot on my iPhone, it loads, logs in and streams nicely.

 

Is there some DNS or network setting I need to change on my Technicolor TG799vac gateway (running v15.3) to get things working?

 

Thanks,

 

jamryl

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1 REPLY 1
Chris_G
Support Team
Support Team

Re: Foxtel Play won't load on Telstra ADSL

Hi Wrentyn,

 

Sorry to hear you're having issues with this. Are you able to run a speed test for me and post the results here?

 

Thanks,

 

-Chris

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