Level 1: Cadet

Foxtelnow live tv blocked by parental controls

My TelstraTV cannot display FOXTEL now live TV when parental controls are turned on. It will work as soon as I disable parental controls from the dashboard. I have added foxtel.com.au and foxtelnow.com.au but it still fails. Interestingly on demand viewing does work. When it fails the all only loads to 33%

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Telstra (Retired)
Telstra (Retired)

Re: Foxtelnow live tv blocked by parental controls

Hi @andy49


Apologies for the issues you are having with Foxtel Now on your Telstra TV. You can find Foxtel Now troubleshooting at https://tel.st/gzacc and if you still require assistance, please use the support links on that page.


Don't hesitate to let us know how you go, or contact us about any other matter. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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