Ashme-87
Level 1: Cadet

Frustration about Telstra T Box

Hi 

Is there anyone who can give me help. My telstra t box is not working it says it is connected to the internet and when i go to put in my WIFI name and password it says the connection is good I've re started my device more than once  and I've rang telsta  they say that area of the service is closed  I am not having any luck connecting opening up my telstra t box app like 7 Plus ec. 

I am getting extremely frustrated 

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1 REPLY 1
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Frustration about Telstra T Box

Is your internet working properly in general? Have you tried accessing 7plus through a computer or wifi connected phone?

 

You may need to factory reset the Telstra TV (assuming that it is a Telstra TV and not a TBox).

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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