Lintonbauer
Level 1: Cadet

I can’t get paramount+ app to work on Telstra Tv

Why can’t I get the Paramount+ app to work on my Telstra Tv3 box, I have an account and it goes to the signin page but once signed in it crash’s the app and every time I try reopen it starts to load then exits back out to the app list again. I have the latest updates and tried removing and reinstalling the app 20 times. Paramount will work fine on my iPhone and on my fetch tv box just not the Telstra tv box.

Lbauer

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2 REPLIES 2
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: I can’t get paramount+ app to work on Telstra Tv

Unplug it from the power, wait 30 seconds and then plug it back in (clears the active memory), and see if it behaves itself.

 

Is your Paramount Plus account directly with them, or is it through your AppleTV or FetchTV account (as the partner login for AppleTV through the website isn't working at the moment)?

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Lintonbauer
Level 1: Cadet

Re: I can’t get paramount+ app to work on Telstra Tv

That Seems to be correct, I cancelled the FetchTV partner account and signed up direct with Paramount then logged back in and it worked fine.

 

Lbauer

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