Level 1: Cadet

Keeps dropping WiFi connection

My Telstra TV keeps dropping it's WiFi connection, The modem is only 2ft away in another room with only a plasterboard wall between them. I have to power cycle the Telstra TV to get the WiFi connection back. Has only been doing this for the past couple of months. Also it keeps randomly going to subtitles for no reason. Any Ideas

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 21: Augmented
Level 21: Augmented

Re: Keeps dropping WiFi connection

Have you checked that both have the latest firmware?.


Have you factory reset both?.


Do you have issues with any other WiFi connected devices?.

Telstra TV

Telstra TV helps you find and discover more of what you love.

Find out more