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Level 1: Cadet

Movie hire with credit

Answered

I have $75 credit for movies.  Hired one for $6.99 on 26/10 and have received a tax invoice.

 

customer Id <Removed for Privacy>

 

i want to use the credit to pay please.

 

thank you

1 ACCEPTED SOLUTION

Accepted Solutions
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Level 19: Deputy Director
Level 19: Deputy Director
Accepted Solution

Re: Movie hire with credit

Check the 'balance due/outstanding text' and see if it is $0.00, it should indicate the payment method used also. If it was charged for usually it would just appear on your Telstra bill below the relevant service on the account.

While I am a Telstra employee, I am not an official Telstra representative on CrowdSupport. My opinions are my own and do not necessarily represent those of Telstra.

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Highlighted
Level 19: Deputy Director
Level 19: Deputy Director
Accepted Solution

Re: Movie hire with credit

Check the 'balance due/outstanding text' and see if it is $0.00, it should indicate the payment method used also. If it was charged for usually it would just appear on your Telstra bill below the relevant service on the account.

While I am a Telstra employee, I am not an official Telstra representative on CrowdSupport. My opinions are my own and do not necessarily represent those of Telstra.

View solution in original post

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