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Level 1: Cadet

My Telstra tv box remote is not working, have done everything. Have downloaded the app and still no

We used our Telstra tv through the day to watch Stan, and when we tried to use it that night, nothing at all.  Not sure if it’s the remote or the box, have turned it off at power point, changed cables, batteries, everything I can think off ... even downloaded the app to try that and won’t even pick up the Telstra box ... need help please 

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