Level 1: Cadet

My telstra tv is not working pair your enhance remote

My telstra tv is not working - the screen is frozen on Pair your enhance remote which I have done several times. I have reset the box. I have removed the power. I have reset my internet connection. Nothing works . Please can someone help me. 

i have tried to contact telstra via phone, via messenger. I cannot get anyone to help me?


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Level 22: Superhuman
Level 22: Superhuman

Re: My telstra tv is not working pair your enhance remote

Is this a new device or one that was working previously?

If you are using Wi-Fi to connect the TTV to the modem, try using a cable instead.

Do you have an enhanced remote and is it working. Take the batteries out for a while and replace them replace them (make sure they are the right way round). 

Stevo 52
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!

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