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Level 1: Cadet

No entitlements

Tried to rent a movie and keep on getting a no entitlements error. From looking at previous threads looks like help from Telstra to resolve is limited.

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Support Team
Support Team

Re: No entitlements

Hi @Needhelp111

 

Very sorry to read about your ongoing issues trying to rent a BigPond Movie.

 

I recommend you try the BigPond Movies team via 1800 502 502 from 1pm - 10 pm AEST (Open 7 days) or via email boxofficesupport@telstratv.com.

Please let us know how you go and do reach out if you have any other questions or concerns.

- Jimmy

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