Level 1: Cadet

POWER OUTAGE RESTART

I am having trouble reconnecting Telstratv to internet after a power outage. I have switched router, TV & Roku unit off and on. No luck. Is there a sequence I should follow?

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1 REPLY 1
Level 25: The Singularity
Level 25: The Singularity

Re: POWER OUTAGE RESTART

Turn everything off.

Then turn on the modem and wait 5 minutes for it to fully boot up.

Then turn on the TV.

Then turn on the Telstra TV. You may need to go in to the network settings and check that it connects properly.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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