Jomulvs
Level 1: Cadet

Purchased a movie last Monday & it wouldn’t play

Just had the loading spinning circle for over 10mins

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2 REPLIES 2
Jimmy-Lo
Support Team
Support Team

Re: Purchased a movie last Monday & it wouldn’t play

Hey @Jomulvs

 

Are you trying on a Telstra TV unit, on your mobile device or computer?

 

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Renee
Support Team
Support Team

Re: Purchased a movie last Monday & it wouldn’t play

Hey Jomulvs,

 

If you're still needing assistance with this one, I recommend contacting us through our Telstra App.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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