Highlighted
Level 1: Cadet

Refund

I downloaded Spider-Man from Telstra box office movies and I downloaded it in HD high definition and I wanted in SD standard definition because my device is apparently don't work with HD Telstra only HD other things just not HD Telstra it's kind of crazy so I'm just wondering if I can get Telstra to switch it over to SD so I can watch this movie how the hell do I get Telstra to do that cause I've already call them and spoke to two different people to different places and they are very unhelpful the computer answering machine is extremely unhelpful it asks all the wrong questions and leads you around The Bends

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Highlighted
Level 24: Supreme Being
Level 24: Supreme Being

Re: Refund

Try calling 1800 502 502
I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator

Telstra TV

Telstra TV helps you find and discover more of what you love.

Find out more