Level 1: Cadet

Rented movie not in library

I’ve rented a movie on telstra TV box office, receipt has been sent via email, it’s showing up on my bank statement and shows that I’ve rented it under recent activity on the telstra tv app but it is not in my library and the screen keeps flicking back to the rent or purchase screen... kids are very dissappointed we can’t watch their movie !!

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