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ROKU Player Internal Error Code RE647

We have the following Error Code RE647 whenever we try to watch FOXTEL.  We get the advertisement before the FOXTEL programme starts then we get the Error  Code RE647. We have done a restart on the Telstra TV Box.  We have deleted the FOXTEL NOW app and reinstalled the app. We still get the message “ROKU Player Internal Error: RE647 An unexpected problem (but not server timeout or HTTP error) has been detected” Any help would be appreciated.

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