Level 1: Cadet

Set up payment

Hi there I have a credit card linked to my account

but I cannot purchase movies on my Telstra tV 

I can if I use the app on my phone? 
why is it not linking and how do I fix this 



Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 25: The Singularity
Level 25: The Singularity

Re: Set up payment

Are you logged in to the Telstra Box Office app on the Telstra TV using the same Telstra ID as the app on your phone?


Have you set your preferred payment method in the app on the Telstra TV?

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Telstra TV

Telstra TV helps you find and discover more of what you love.

Find out more