Level 1: Cadet

Sound Sync issues with Foxtel Now OnDemand Sport on Telstra TV Box

I have a Telstra TV Box 4200TL (Software Version 4013) and when playing back the F1 race the sound is out of sync with it ahead of the race by ~ 9 seconds which is very frustrating.


Have done a restart, check settings, speed test (67Mb) etc and they are all ok.


Watching live is in Sync. Watching movies, etc are in sync.


When I access Foxtel Now from my Mac and push via Apple TV, the sound is in sync so the stream isn't the problem.


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Support Team
Support Team

Re: Sound Sync issues with Foxtel Now OnDemand Sport on Telstra TV Box

Hey @Peter41,


Really sorry to read that you're having trouble with your Telstra TV. I recommend reaching out to our Telstra TV team for assistance, they're available on 132200 24x7, just say "Telstra TV" and then "Faults" when prompted. 


Let me know how you go.

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