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Re: t box remote only partially working
okay button and left and right buttons not working
If it is within the 24 months warranty you can get it replaced. Otherwise, I'd find a Telstra store selling them (About $25) as online orders are slow presently.
Due to the temporary COVID-19 support issues, it is best at this time to chase it up via the My Telstra app, use the "Get Help" icon at the bottom of the screen and leave a message. That will go in a queue and be answered as soon as they can.
More information on how to leave a message via the My Telstra app can be found at
You could also try 13 22 00 and say "Telstra TV" to the bot lady, then "Faults" but I am unsure how long that would take you to get through presently.
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