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Level 2: Rookie

Telstra plus Telstra tv box offer

why will it not let me activate the telstra plus $75 credit it just keeps trying to activate with no success

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5 REPLIES 5
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Support Team
Support Team

Re: Telstra plus Telstra tv box offer

Some customers may be experiencing an issue with Telstra TV, Telstra TV Box Office and the Telstra TV Plus app. We’re working to restore services as soon as possible. I’m sorry for any
inconvenience. - Matthew.

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Level 1: Cadet

Re: Telstra plus Telstra tv box offer

might be an idea to tell your staff so they have the tools to work with your customers. Hour and a half on chat with a poor guy who had no idea.

 

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Telstra (Retired)
Telstra (Retired)

Re: Telstra plus Telstra tv box offer

Thanks for the feedback @Tyso1, apologies the consultant you connected with did not know about this.

 

Don't hesitate to contact us again.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Level 1: Cadet

Re: Telstra plus Telstra tv box offer

still, has yet to satisfy all the queries about this issue

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Telstra (Retired)
Telstra (Retired)

Re: Telstra plus Telstra tv box offer

Are you able to detail the specific issue @Tyso1 and whether you receive an error message at all?

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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