Level 4: Private Eye

Telstra tv 2 DTS audio video sync lag issue

I have ttv2 with dts/Dolby digital 2 option turned on in advanced settings. Whenever I have this setting turned on, both Netflix streaming and files played from my NAS drive via my media player on ttv has audio video sync issue. This problem disappears when I change the audio setting to just Dolby digital from dts/DD settting.

Is this going to be fixed with a firmware update? A shameful glitch on an otherwise an excellent all rounder entertainment unit.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Telstra (Retired)
Telstra (Retired)

Re: Telstra tv 2 DTS audio video sync lag issue

Hi Youngchul76, Thanks for contacting us about the Telstra TV. Be best to have a chat with our Telstra TV tech team on 1300 136 841. They can advise if there is a known fix or report this for a future unit update. 


Let me know if you have any trouble.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra TV

Telstra TV helps you find and discover more of what you love.

Find out more