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Level 1: Cadet

Telstra TV app sideways

so I downloaded the Telstra TV app onto my Hisense Smart TV but it a parr’s sideways on the screen anyway to fix that and rotate the screen?

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2 REPLIES 2
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Telstra (Retired)
Telstra (Retired)

Re: Telstra TV app sideways

Hey WhittyDB,

 

That is a strange one indeed and is not something that I have heard of before. I would recommend contacting the Telstra TV Faults team on 132200 (24/7) and saying 'Telstra TV Faults' when prompted. They will be able to have this tested and hopefully locate a resolution for this to be displayed correctly. 

 

Let us know how you go. 

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Level 25: The Singularity
Level 25: The Singularity

Re: Telstra TV app sideways

If you mean that you've downloaded the actual Telstra TV app on to your TV, then yes, it will be sideways. It's not meant for a TV. It is the companion app to a Telstra TV set top box and is designed for a phone or tablet. It was never intended to be used on a Smart TV that runs Android.
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