JJ115
Level 1: Cadet

Telstra TV app TV Guide wrong region

Hi,

 

The TV Guide in the Telstra TV app is no longer showing all the channels and is showing channels that are not in my region. Previously I remember being able to manually set your region but I can’t find anyway to do that now so it is using location services. I have deleted and reinstalled the app multiple times and the problem remains. This is on iPhone and iPad. Any suggestions? I called tech support and they sent me here.

 

Thanks

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2 REPLIES 2
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Telstra TV app TV Guide wrong region

No, there is no way to override it, and it doesn't pick up the correct region.

 

I am in Gippsland, but it is showing me the Melbourne Channels, so it is showing me channels that don't exist here.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
JJ115
Level 1: Cadet

Re: Telstra TV app TV Guide wrong region

Thanks for the reply Jupiter, its always nice to know you’re not the only one, not in a good someone else has to suffer way more the good I haven’t missed something really obvious way.

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