Sam-MT
Level 1: Cadet

Telstra TV connection to internet drops out frequently

I have a Telstra TV model 4200TL connected through Ethernet cable to the Telstra Modem. For the last one week, the connection to the internet drops out frequently when watching Netflix and YuppTV shows. 

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2 REPLIES 2
SteveW_52
Level 22: Superhuman
Level 22: Superhuman

Re: Telstra TV connection to internet drops out frequently

If your TTV is currently connected by Wi-Fi, try using an ethernet cable temporarily to see if that resolves the problem (which could indicate a Wi-Fi problem)

Stevo 52
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!
EthanG
Support Team
Support Team

Re: Telstra TV connection to internet drops out frequently

Hey @Sam-MT, sounds like an annoying issue. When you have these dropouts on the Telstra TV, are any of your other devices affected?

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