cam81
Level 1: Cadet

Telstra TV device keeps freezing

It’s a roku model 4701tl

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4 REPLIES 4
Ozmoz
Level 22: Superhuman
Level 22: Superhuman

Re: Telstra TV device keeps freezing

Hi @cam81 

 

At what point does it freeze?

 

I.E, as an example.

 

1. When watching TV?

2. Using a certain app?

3. Just booting up?

 

It might be having issues connecting to your modem?

 

Someone keeps putting vegetables in my beer crisper :-(

Footnote: I don't work for Telstra, I just try to help out fellow Telstra customers.
cam81
Level 1: Cadet

Re: Telstra TV device keeps freezing

Constantly having to press the reset button on it to 3 times a day

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SteveW_52
Level 22: Superhuman
Level 22: Superhuman

Re: Telstra TV device keeps freezing

If your TTV is connected by Wi-Fi, try connecting with an ethernet cable instead and see if the 'freezing' still happens..

Stevo 52
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!
cam81
Level 1: Cadet

Re: Telstra TV device keeps freezing

Ok will give it a go 

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