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The internet has been down for 3 weeks. It is working again now. The only hazard has been the SBS app. It will not let me get any further than the log in page. After I submit all my log in details it goes straight back to the app icon. I have uninstalled and reinstalled it 5 times as well as many Telstra TV restarts.Can anyone help?
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Hi Rognik,
I have it sorted. I got Intouch with the SBS team. They said that although I had no problems logging into SBS on my phone or computer, they said that my account didn't have a name in the account, just email as id. I registered all my details and they gave me a new password. It's fine now. If these things are not your problem, give the SBS team an email. They were really prompt. I have wasted a long time in that. Good luck. I hope it works for you.
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Re: Telstra TV SBS app
Hi Spag 59
I too am having problems with the SBS app. I know it has recently been upgraded recently but like you can't get beyond the log in just bounces back to my apps. I know my log in details are correct as I can log in to SBS via my pc no problem. I have also noted that curiosity has the same issue ( not that I watch it)
I have deleted the app and reloaded it and still the problem persists
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Hi Rognik,
I have it sorted. I got Intouch with the SBS team. They said that although I had no problems logging into SBS on my phone or computer, they said that my account didn't have a name in the account, just email as id. I registered all my details and they gave me a new password. It's fine now. If these things are not your problem, give the SBS team an email. They were really prompt. I have wasted a long time in that. Good luck. I hope it works for you.
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Re: Telstra TV SBS app
@Spag59 wrote:Hi Rognik,
I have it sorted. I got Intouch with the SBS team. They said that although I had no problems logging into SBS on my phone or computer, they said that my account didn't have a name in the account, just email as id. I registered all my details and they gave me a new password. It's fine now. If these things are not your problem, give the SBS team an email. They were really prompt. I have wasted a long time in that. Good luck. I hope it works for you.
Hi @rognik ,
Hey, thanks for sharing. I haven't heard of that issue before so its nice to know there is a solution :-)
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Re: Telstra TV SBS app
hi, all now also sorted although a little troublesome trying to find where to put your details in.
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Re: Telstra TV SBS app
@rognik wrote:hi, all now also sorted although a little troublesome trying to find where to put your details in.
Hi @rognik
When I saw your post I thought I would check mine. And for some reason mine was logged out, so not sure if it was meant to do that, or an update causes that?
Anyway, when I went to play something it just asked for the login details so all was good again :-)
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