Level 3: Gumshoe

Telstra TV will not connect to smart modem

My Telstra TV was working fine until last night. It's no longer working - it cannot connect to the Telstra smart modem although my mobile phone and other devices can connect to the smart modem.

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Support Team
Support Team

Re: Telstra TV will not connect to smart modem

Hi Owlbrudder,


Sorry to hear about the issue with your Telstra TV connecting to your Smart Modem.


Does the Telstra TV pick up the WiFi signal from the modem?

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