Heywhy
Level 1: Cadet

Telstra tv won’t connect via app

We have just had nbn installed and we have lost the Telstra tv remote and now can’t connect as Telstra tv can’t find a wifi signal. How do I update wifi info for Telstra tv via the app? 

J really don’t want to have to purchase a new remote!!! 

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2 REPLIES 2
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Telstra tv won’t connect via app

You can't use the app as a remote for the Telstra TV unless the Device that the app is on and the Telstra TV are on the same wifi network.

 

If you can plug your Telstra TV in to your modem using an ethernet cable, then the app should detect it and you should be able to change the wifi settings. 

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Trbaldwin
Level 2: Rookie

Re: Telstra tv won’t connect via app

You can usually find the old telstratv not the tbox on gumtree hopefully they have the remote 

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