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Level 1: Cadet

Telstra tv zoomed and glitching

All was ok when I went to sleep last night. Today telstra tv had lines all over it,  returned to home and it is zoomed so big I can't navigate settings. Can't reset. Pushed the Netflix button and supersize Netflix logo apoeared so pushed home  again and so lines have reappeared. 

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Level 25: The Singularity
Level 25: The Singularity

Re: Telstra tv zoomed and glitching

It could be a couple of things causing it, but the most likely is your HDMI cable.  Uplug both ends and plug it back in again.

 

If that doesn't work, you may need to go in to the setting of your TV and check the picture settings to make sure nothing has changed there.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
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Level 1: Cadet

Re: Telstra tv zoomed and glitching

Tried those and it still  does not work. 

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Support Team
Support Team

Re: Telstra tv zoomed and glitching

Hey Calliope1,

 

If you're still having trouble with your Telstra TV I recommend reaching out to our dedicated Telstra TV faults team on 13 22 00 (request "Telstra TV" and then "Faults" when prompted), they're in the best position to assist you with this one. 

 

Let me know if you need a hand with anything else : )

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