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Hi Ted, in the first instance the Telstra TV device should be connected directly to your TV.
See full details here: https://www.telstra.com.au/support/category/entertainment/telstra-tv/set-up-my-telstra-tv
If I or anyone has provided a solution, you'll help others if you mark our answer as the Solution
NB: I am NOT a Telstra employee, just another customer like you.
Yes, the problem is a combination of the Denon and the Telstra TV device. Whilst it's basically a Roku, which are compatible, it's setup for Telstra and configured as a different device which can't be used through third party units like a PVR etc. or in your case the Denon theatre unit.
They do this and make it so they have to be directly conected because of copyright issues. Same as with the T-Box it had to be direct connected, couldn't go through another device first.
Hope that makes sense to you. I know it doesnt help solve the problem, but that's what the problem is.
The denon has ARC/HDMI, plug it into the TV and feed the audio component back to the Denon and your theatre speakers. Same as we do with our Chrome cast right here.
If I or anyone has provided a solution, you'll help others if you mark our answer as the Solution
NB: I am NOT a Telstra employee, just another customer like you.
