Billie002
Level 1: Cadet

Telstra TV

Hi,

If I purchase a Telstra TV for someone as a present can they use it with TPG internet provider?

 

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4 REPLIES 4
laurenyvonne
Support Team
Support Team

Re: Telstra TV

You can use a Telstra TV device with a different internet provider however you need a Telstra ID to connect and activate the device. You can find the answers to this question and more regarding Telstra TV on our website here. 

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Dowser
Level 21: Augmented
Level 21: Augmented

Re: Telstra TV

Further to what @laurenyvonne  said,

 

To create a Telstra ID, you'll need one of the following:

  • Telstra mobile number

  • Telstra landline phone number

  • Telstra account number

If you are new to Telstra, you’ll need to wait until your service is active.

Source

Dowser
Level 21: Augmented
Level 21: Augmented

Re: Telstra TV

@laurenyvonne  What happens to a Telstra ID if the user ceases to have any active services?.

PSM24
Support Team
Support Team

Re: Telstra TV

Hi @Dowser. The Telstra ID should work without any active services.

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