RLB46
Level 7: Deputy Inspector

Telstra TV2 program reminder

Answered

Can someone advise me how to set a program reminder on Telstra TV2?

2 ACCEPTED SOLUTIONS

Accepted Solutions
thedylan
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Telstra TV2 program reminder

Are you using a Telstra Broadband service with that device? That reminder setting is something that can only be done if you are connected via Telstra. We have information on how to set that reminder through the app here:

https://crowdsupport.telstra.com.au/t5/Entertainment/How-to-use-the-TV-guide-in-the-Telstra-TV-app/t...

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Shellock
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Telstra TV2 program reminder

You need to make sure that you have allowed notifications for the Telstra TV app on your smartphone or tablet. On the app, click on the settings icon in the top right hand corner, go down to Notifications.

 

It should let you know if you need to allow notifications as well as display any pending notifications if you touch the Notifications tab.

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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6 REPLIES 6
MattyC
Support Team
Support Team

Re: Telstra TV2 program reminder

Hi RLB46, Thanks for coming through. 

Are you referring to a Foxtel show you wanted to watch, or free to air? - Matthew.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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RLB46
Level 7: Deputy Inspector

Re: Telstra TV2 program reminder

Free to air
thedylan
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Telstra TV2 program reminder

Are you using a Telstra Broadband service with that device? That reminder setting is something that can only be done if you are connected via Telstra. We have information on how to set that reminder through the app here:

https://crowdsupport.telstra.com.au/t5/Entertainment/How-to-use-the-TV-guide-in-the-Telstra-TV-app/t...

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

RLB46
Level 7: Deputy Inspector

Re: Telstra TV2 program reminder

Thank you for your assistance. I have a further question. Where does the reminder appear after being set. I have tried setting a reminder but no reminder seems to appear to remind me when the program is on.
Shellock
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Telstra TV2 program reminder

You need to make sure that you have allowed notifications for the Telstra TV app on your smartphone or tablet. On the app, click on the settings icon in the top right hand corner, go down to Notifications.

 

It should let you know if you need to allow notifications as well as display any pending notifications if you touch the Notifications tab.

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

RLB46
Level 7: Deputy Inspector

Re: Telstra TV2 program reminder

Thanks again for your hep.

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