viper30x
Level 1: Cadet

Telstra Tv3 voice control not working

It doesn't matter what I say or do, it says "sorry, can't hear that etc...".

 

How do you make the voice control work?

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5 REPLIES 5
robbobombers
Level 1: Cadet

Re: Telstra Tv3 voice control not working

i only received mine yesterday,and have exactly the same issue

TommyR
Support Team
Support Team

Re: Telstra Tv3 voice control not working

Hi Viper30x. 

Can you give these steps a try https://tel.st/ru6ck7 and see if you still have the same issue. 

 

Let me know how you go.

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TommyR
Support Team
Support Team

Re: Telstra Tv3 voice control not working

Hi Viper. 

 

How did you get on with those troubleshooting steps?

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robbobombers
Level 1: Cadet

Re: Telstra Tv3 voice control not working

Hi Tommy went thru the steps you gave out  to try to get the voice control working , but all were unsuccessful unfortunately 

JessicaCL
Support Team
Support Team

Re: Telstra Tv3 voice control not working

Have a chat with our tech team via the My Telstra app and they'll check out what's happening here.

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