SuperBrennan
Level 1: Cadet

TelstraTV remote will not work

Telstra TV remote is not working. So I can not stream using my Telstra TV!!

 

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Ozmoz
Level 22: Superhuman
Level 22: Superhuman

Re: TelstraTV remote will not work


@SuperBrennan wrote:

Telstra TV remote is not working. So I can not stream using my Telstra TV!!

 


Hi @SuperBrennan 

 

I assume you have replaced the batteries to check it's not that?

 

Why is my Telstra TV® remote control not working?

 

A new TelstraTV remote can be purchased usually through the Telstra store online but are currently out of stock. This would also be the same for the Telstra Plus rewards store. 

 

I would try your local Telstra store and see if they have any in stock?

https://crowdsupport.telstra.com.au/t5/find-your-nearest-telstra-retail/ct-p/tstore 

 

Remember, the new remotes are called "Enhanced", so be careful you don't pick up the old version if you want sound controls.

 

The ROKU versions of the remote should also work. It all depends if you want the same button layout as your current version.

 

Also, the TTV does come with a 24month warranty, so it may still be able to be replaced for free?

 

Someone keeps putting vegetables in my beer crisper :-(

Footnote: I don't work for Telstra, I just try to help out fellow Telstra customers.

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