JenaG
Level 1: Cadet

UFC TV App won't connect

When trying to open UFC TV app it says Please check your internet connection. All other apps work and stream. I have tried uninstalling and reinstalling but the same issue persists.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
IvanS
Support Team
Support Team

Re: UFC TV App won't connect

Hi JenaG,

 

Quite strange that it would give that error message, when everything else seems to connect ok. 

Have you been able to try a reset of the device? 

Will find details on how to factory reset here: https://www.telstra.com.au/support/category/entertainment/telstra-tv/factory-reset-a-telstra-tv-devi...

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra TV

Telstra TV helps you find and discover more of what you love.

Find out more