Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
You are a genius, it has totally worked, I have been trying for a couple of frustrating days. Had to restart everything from the beginning as if I just got it but it was worth it. Thanks for your help 😀Hope this helps others as well.
Was this helpful?
- Yes it was, thank you
- No, I still need help
Thank you for your feedback
Thank you for your feedback
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content

Re: Unable to connect to wireless network
Try disabling band steering the modem's 2.4 GHz WiFi settings. This separates adds -5G to the SSID of the 5GHz WiFi band.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: Unable to connect to wireless network
Sorry I am not technically advanced, how do you disable band steering the modems 2.4 GHz wifi settings?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content

Re: Unable to connect to wireless network
Open a web browser on device connected to modem and go to http://192.168.0.1, password is Telstra. Go to WiFi, scroll down, remove tick next to Band steering and save settings.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
You are a genius, it has totally worked, I have been trying for a couple of frustrating days. Had to restart everything from the beginning as if I just got it but it was worth it. Thanks for your help 😀Hope this helps others as well.
Related Content
-
Unable to connect to wireless network
Find out more -
Telstra TV
Find out more -
Telstra TV3
Find out more -
Telstra TV
Find out more