Why can’t I download Walking Dead

[Donna69]

Trying to download Walking Dead and it is thinking about it and stays on the thinking page for ever.  Have already watched and downloaded season 9.  Why?

[Bluejay2]

Same here. It is the same for a lot of the shows. Just spins 

[Amanda_B]

Same here and not happy, how do you get a response from anyone at Telstra?

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@Bluejay2 wrote:

Same here. It is the same for a lot of the shows. Just spins 

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[TommyR]

Hi Donna69. Thanks for getting in touch, apologies for the delay getting back to you.
 

Have you been able to get the walking dead to download since November? Are you having troubles with any other downloads on the Telstra TV or Box office? You can find our Box Office Smart TV technical support guide here https://tel.st/46b9z.

If you still haven't found the answer you're looking for in the Box Office Smart TV technical support guide, please email boxofficesupport@telstratv.com. They will get back to you within 24 hours. Alternatively, call you can call them on 1800 502 502.

Regards - 

[TommyR]

Hi Bluejay2. 
 

Thanks for getting in touch, apologies for the delay getting back to you.
 

Have you been able to get the walking dead to download since November? Are you having troubles with any other downloads on the Telstra TV or Box office? You can find our Box Office Smart TV technical support guide here https://tel.st/vcpvf.

If you still haven't found the answer you're looking for in the Box Office Smart TV technical support guide, please email boxofficesupport@telstratv.com. They will get back to you within 24 hours. Alternatively, call you can call them on 1800 502 502.

Regards - 

[TommyR]

Hi Amanda_B. 
 

Thanks for getting in touch, apologies for the delay getting back to you.
 

Have you been able to get the walking dead to download since December? Are you having troubles with any other downloads on the Telstra TV or Box office? You can find our Box Office Smart TV technical support guide here https://tel.st/buaa2.

If you still haven't found the answer you're looking for in the Box Office Smart TV technical support guide, please email boxofficesupport@telstratv.com. They will get back to you within 24 hours. Alternatively, call you can call them on 1800 502 502.

Regards -