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Why is the support phone number 1800502502 not working?
Every time I phone it is always out of business hours, regardless of day or time I phone. I am trying to get support for Box Office My Library. We bought a new smart TV AFTER we bought some TV series and now only get the "spinning wheel". We CAN access on other devices though.
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Re: Why is the support phone number 1800502502 not working?
I think that actually stopped being the number before COVID hit.
To get support, go to Telstra TV Box Office
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Re: Why is the support phone number 1800502502 not working?
tried emailing three times over three days but get not reply. In other words, can't get Telstra TV support regardless
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Box Office purchase not working with new TV
Re Telstra TV Box Office, My Library. We bought a new smart TV AFTER we bought some TV series and now only get the "spinning wheel". We CAN access these purchases on other devices though. Should we get a credit & re-purchase?
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Re: Why is the support phone number 1800502502 not working?
What model TV have you got?
You most likely won't be able to get a credit just because it's not working on your TV as it is not a fault with Telstra TV Box Office's system.