Level 1: Cadet

No service

I have recently returned from overseas, where my pre-paid was working fine. Within hours of my return to Melbourne, upon my journey to my country home, I got the 'no service' msg on my screen. My phone is 3G so I don't understand. I can get wifi but can't use the phone or sms. Today I went into the nearest big town and it started working again, only to stop once I returned home.  Suggestions???

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Telstra (Retired)
Telstra (Retired)

Re: No service

Hey Jen3749,

Welcome to CrowdSupport.


My best guess is there may be a service interruption in your home town. If I can grab the Town name and postcode, I'm happy to take a look and see what's what.

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