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Level 3: Gumshoe

CRM Plug-in for TIPT

 

 

Would like to explore  the possibility of a contact card within CRM opening when a call comes into a TIPT phone with a recognizable phone number in CRM.

Also if call can be made by clicking the contact from CRM ....

Any suggestion from TIPT users or if anyone using the feature

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2 REPLIES 2
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Telstra (Retired)
Telstra (Retired)

Re: CRM Plug-in for TIPT

 

Unfortunately this is not something that we can provide assistance with. Have you contacted your work IT group regarding this?

 

- Shelly

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Telstra Products & Services Team
Telstra Products & Services Team

Re: CRM Plug-in for TIPT

HI Deo,

 

The TIPT application Integration interface is called XSI and is available for this type of integration. There are also existing connectors available for a number of CRM systems.

 

http://insight.telstra.com.au/t5/Knowledge-Articles/TIPT-Applications-Development-Environment/ta-p/2...

 

Integration plugins - https://gointegrator.com/

Brad.

Brad