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Level 2: Rookie

How to start and leave a Conference Call without ending the conference on TIPT

A Calls B, then Conferences in C and D

A then wants to leave the conference call and let B, C and D continue the call without them.

Is there a way to do this with TIPT?

IT it's all about the people.

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2 REPLIES 2
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Telstra Products & Services Team
Telstra Products & Services Team

Re: How to start and leave a Conference Call without ending the conference on TIPT

It's not possible to do on TIPT - if the originator of the conference call ends the call - the call will drop.

If this was a regular need then you could leave to call up and use multiline to give the user multiple appearances of their line on the handset to manage additional calls.

Brad
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Level 1: Cadet

Re: How to start and leave a Conference Call without ending the conference on TIPT

Hey guys,

 

If the user knows they may need to drop out of the call at some stage, could they do a supervised (warm) transfer and stay in the call as long as necessary, then complete the transfer?