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Level 1: Cadet

My internet is not working

Hi since I fixed my home phone due to battery was dislodged, the pair button in nbn box has ticking noise and modem light in the middle is flashing red light. My internet stopped working. I tried turning in and off, tried pressing the button for few seconds still not working. Please help. I need someone to call me and guide me through it. My phone number is 04xx xxx xxx. Please help.

thank you 

Lita 

 

<edited for privacy>

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1 REPLY 1
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Level 5: Eagle Eye

Re: My internet is not working

You've posted in the TIPT forum; TIPT is Telstra IP Telephony. It is possible, though unlikely, your home Internet service is a TIPT service because that's not cost-effective and it is an enterprise product.

 

You may wish to post on the residential Telstra forums, or phone Telstra faults.

I will find a way or make one.
International IT consultant and author.

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