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Telstra Products & Services Team
Telstra Products & Services Team

TIPT Messaging formats and lengths

Telstra IP Telephony Message Recording Details

 

File Format and Length

 

Files to be in WAV files:

 

  • CCITT, a-law codec
  • 8.000 kHz
  • 8 bit mono
  • .WAV file type
  • The maximum audio length is 2 minutes for a personal Voice Messaging Greeting.
  • The maximum audio length is 10 seconds for user's Voice Portal Personalized Name.
  • The maximum audio length is 10 minutes for the Music On Hold greeting.
  • For all other services, the maximum audio length is 5 minutes.

 

The free audio tool audacity can be used to create / modify &convert files.

 

See - http://audacity.sourceforge.net/

 

How to Apply customised Music on Hold

 

Music on Hold is uploaded via the customer group administrator login at each site.

 

  • Select Services – then Music / Video on hold.
  • Then tick custom and choose file – browse to the file and upload.
Brad

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4 REPLIES 4
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Level 1: Cadet

Re: TIPT Messaging formats and lengths

Hi there,

Can you confirm that the TIPT formats and lengths remain the same as per yourMarch 20134 post?

Thanks

Telstra Products & Services Team
Telstra Products & Services Team

Re: TIPT Messaging formats and lengths

HI ,

 

Yes the formats still stand as accurate today, in the next few months we will be moving to support G.722 as well

 

Brad.

Brad
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Level 1: Cadet

Re: TIPT Messaging formats and lengths

Is this messaging format and length the same for DOT?

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Telstra Products & Services Team
Telstra Products & Services Team

Re: TIPT Messaging formats and lengths

As far as I am aware

 

regards

 

Brad

Brad