Placed on the wrong internet plan

gliyax

The NBN plan just given to me (order number: 1-2091132473499) is wrong and it should be corrected as $70/month, 100GB plan (essential).

The order was placed through telstra shopping - Macarthur shopping complex.

Please correct and resend your order confirmation .

(personal details removed to protect your privacy)

Gliya

ProfessorPhone

Please delete your personal details as this is a public forum and not a customer service channel for Telstra.
You'll need to contact the source of your order.

If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"

Jupiter

@gliyax never post your address in a public forum such ass this.

Also, this is not an official Telstra support channel as such, so your request can not be actioned through this forum.

You will most likely need to return to the store to get it sorted out, but you could try calling billing on 132200 first.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Re: Placed on the wrong internet plan

Re: Placed on the wrong internet plan

My Telstra