Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Telstra Broadband Protect blocking my website
Hi
Please help !
My website is currently being blocked by Anyone using Telstra broadband at home.
My business is small and we won't last long if this continues.
I have installed an SSL Certificate
How can I unblock my site.
My website is jeepzcarhire.com.au
Thanks so much
George
[edited by mod]
Was this helpful?
- Yes it was, thank you
- No, I still need help
Thank you for your feedback
Thank you for your feedback
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content

Re: Telstra Broadband Protect blocking my website
https://www.virustotal.com/#/url/76158ffd3c7e5858c302a59bc4ccbed29fcd2e4bd0ff66bf092dcd6364678710/de...
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: Telstra Broadband Protect blocking my website
Hi JUPITER
My web hosting people have fixed my site
Google now see it as Secure
Please let me know How to unblock it.
Kind Regards
George
Coffee Club
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content

Re: Telstra Broadband Protect blocking my website
To get you started, here is the link to the Sophos AV request page:
https://secure2.sophos.com/en-us/support/submit-a-sample.aspx
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content

Re: Telstra Broadband Protect blocking my website
Also, if you visit your website from a Telstra service, there should be a link to "Report this website as safe" which will raise a ticket with the appropriate area to review your website and confirm if ti is now safe and can be unblocked.
Edit: this can be done once you believe all issues have been addressed
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content

Re: Telstra Broadband Protect blocking my website
Also, McAfee has also started reporting your site as potentially unsafe now as well.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Re: Telstra Broadband Protect blocking my website
My corporate firewall (Palo Alto) is blocking the pages too.
In addition, the page does not scale on my iPhone - you should sack your designer...
Likes (formerly Kudos) and solutions are appreciated!!!
The comments expressed by me reflect my user experience and personal opinion.
Related Content
-
Telstra Broadband Protect blocking my website
Find out more