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Level 1: Cadet

apply a credit when recharging prepaid mobile broadband

Ive just received a credit after having closed a landline. Need to recharge mobile broadband but unable to see how I apply the credit in My Account 24x7. The credit is displayed there, as is the need to recharge the dongle my dad uses for internet access.

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Level 1: Cadet

Re: apply a credit when recharging prepaid mobile broadband

I have a similar problem! When I try to explain to Virtual assistant I'm directed to 'download the app' and ask for help, but my MacBook's operating system isn't either Android or iOs! I have $150 of credit I can't use!!

 

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