Level 1: Cadet

Cancel my account

I am currently moved to overseas and need to close my account(NBN plan).

How can I cancel my contract? It seems like call centre has been closed as well as Live chat due to COVID-19.


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Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit