Level 1: Cadet

cannot logon to account with PC

I have logged on to my account successfully on the phone app, but cannot seem to add my account when logged on with my windows PC.

This is the error message



Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 21: Augmented
Level 21: Augmented

Re: cannot logon to account with PC

Which browser are you using? I find that Telstra pages are happiest with Chrome  but clear the cach and site data for Telstra, then try again..

Stevo 52
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit