Level 1: Cadet

Change Billing Address

All I want to do is change the billing address on my bill.


The 24x7 app I can login but then it says to add account & I get the below error.

Nothing online to do with my account works.


Sorry, we couldn't add your account

Your organisation's authorised representative or legal lessee has already registered.
If that's you, please log in. Otherwise, ask him or her to invite you to register.
We apologise for the inconvenience but due to technical issues we cannot complete your request. Please try again later.
The 132200 support number you go on hold for 2 hours+, no other means to contact support.

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Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit