SupInfinity
Level 5: Eagle Eye

change ID ?

Answered

what’s the process? chat told me earlier they are just the billing dept and can’t call me or where are the steps found in writing by telstra?

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Jupiter
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: change ID ?

Yes, you can create a new Telstra ID and then ask for your services to be moved across to the new one.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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3 REPLIES 3
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: change ID ?

What ID are you trying to change? Your Telstra ID?

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
SupInfinity
Level 5: Eagle Eye

Re: change ID ?

yes but not until i have a new one. just want a heads up what’s involved.  is it possible to create an empty new account with new i’d but before service is reassigned by someone at telstra and deletes old account after reassign successful. or some other simpler process entirely? 

Jupiter
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: change ID ?

Yes, you can create a new Telstra ID and then ask for your services to be moved across to the new one.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

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